Frequently Asked Questions

To establish water or wastewater service, at a property with an existing meter you can:

• Visit us online at gwresources.watersmart.com. You will be able to complete a self-service form for starting services in Pinal, Pima, or Maricopa counties.

• Call customer service at 866.940.1102

• Visit the Global Water Center in Maricopa, Arizona located at 22590 Powers Parkway, Maricopa, Arizona.

Water service cannot be started on a weekend or holiday and may not be available for same-day turn on. Please call customer service directly if you need water services started today.

To establish water service by installing a new water meter visit us at gwresources.com and complete a Service Inquiry form found here.

To cancel water or wastewater service you can:

• Visit us online at gwresources.watersmart.com. You will be able to complete a self-service form for stopping water service.

• Call customer service at 866.940.1102

• Visit the Global Water Center in Maricopa, Arizona located at 22590 Powers Parkway, Maricopa, Arizona.

Water service cannot be stopped on a weekend or holiday and is not available for same-day turn off.

To contact Global Water Resources you may:

• Visit us online at gwresources.watersmart.com and use a self-service form that is specific to your request

• Call customer service at 866.940.1102. Customer Service is open 8-5 pm M-F excluding holidays.

• Email us at customerservice@gwresources.com

• Visit the Global Water Center in Maricopa, Arizona located at 22590 Powers Parkway, Maricopa, Arizona. Our office is open from 8:30 – 5pm M-F.

Global Water Resources provides bilingual support through the customer service department at 866.940.1102.

Global Water Resources works with many agencies and is happy to work with customers to provide assistance. Click Here for the most up to date information.

Discuss conservation rebate threshold discount here.

Unfortunately, Global Water Resources does not provide garbage services.

All Global Water customers have access to a customer portal. Within this portal you can see your bill, specify your payment method, set up autopay, change to electronic statements and utilize one of our many self-service forms that covers most basic transactional needs. The portal also gives you water saving tips and tricks and will help you understand how to beter manage your water account.

The portal can be accessed at gwresources.watersmart.com.

Customers can start and stop services at will. Please keep in mind that every restart of water service will carry with it an establishment fee for water service (and sewer services if applicable). If you choose to continue services while not on-property you will be subject to the basic service charges associated with your account.