Global Water Resources, Inc. is a water resource management company that owns, operates and manages water, wastewater and recycled water utilities in strategically located communities, principally in metropolitan Phoenix, Arizona. We seek to deploy our integrated approach, which we refer to as “Total Water Management,” a term we use to mean managing the entire water cycle by owning and operating the water, wastewater and recycled water utilities within the same geographic areas in order to both conserve water and maximize its total economic and social value. We use Total Water Management to promote sustainable communities in areas where we expect growth to outpace the existing potable water supply. Our model focuses on the broad issues of water supply and scarcity and applies principles of water conservation through water reclamation and reuse. Our basic premise is that the world’s water supply is limited and yet can be stretched significantly through effective planning, the use of recycled water and by providing individuals and communities resources that promote wise water usage practices.
We currently own twelve water and wastewater utilities in strategically targeted communities principally in metropolitan Phoenix. As of December 31, 2020, we have 49,158 active service connections. Our regionally planned service areas are large enough to ultimately serve hundreds of thousands of service connections.
Our mission is to develop industry-leading, integrated water and wastewater utilities focused on conservation and reuse; allowing our customers, the company, and our shareholders to realize the benefits of consolidation, regionalization and environmental stewardship. Our vision is to grow enduring utilities whose professional staff is focused on quality in customer service, excellence in water resource delivery, and the management of water scarcity through innovation in water recycling and technologies.
WE ARE COMMITTED TO THE FOLLOWING
Delivering high quality service at a fair value.
Appropriately managing the entire water cycle through Total Water Management, protecting our most precious resource and ensuring the long-term sustainability of the communities we have the opportunity to serve.
Leveraging advanced technologies to benefit our customers, employees, and the environment.
Providing a safe, yet strong, investment opportunity focused on long term value creation.
Global Water owns and operates regulated water and wastewater utilities and is one of the world’s leading innovators in Total Water Management. Through our investment in people, processes and technology, Global Water utilities have become some of the most automated and efficient operations in the industry. Our utilities and customers have access to state-of-the-art integrated technology solutions that save money, time and water.
Global Water brings a set of core beliefs to the operation of every utility, including:
Water is a scarce commodity that must be conserved and actively managed;
Recycled water is a renewable resource that must be used to the benefit of our customers and the environment;
Compliance with all regulatory structures is paramount and is in the public interest, and;
It requires a partnership with our customers that generate water conserving behavioral changes.
These beliefs have been integrated into the deployment of over $300 million in capital projects to acquire, build, and support our utilities in the past 15 years, and the development of a sector leading information technology (IT) platform. This IT platform optimizes utility operations by finding and managing efficiencies, increasing the level of customer service, and eliminating unnecessary expenses. Instant access to information provides management the ability to make timely decisions and reduce recurring costs (power, consumables, and labor) of utility operations. This same commitment to efficiencies has been applied to our customer service and billing platforms. These customer service, billing, and IT platforms were constructed to be infinitely scalable.