On December 14, 2013 a letter was delivered to some of our customers regarding delinquent payments. This letter was intended to be sent to customers who have been delinquent in the payment of their bill two or more times in the last 12 months. Unfortunately a number of accounts that are in good standing were included in error. We sincerely apologize if your account is in good standing and you received this letter.
Please be assured that the letter will have no impact on your credit and is not sent to any credit reporting agency.
Again, we apologize for this error. If you have questions or concerns, please email firstname.lastname@example.org or call Customer Care at (866) 940-1102. Please note, due to high call volumes you may experience long wait times.
Global Water Resources
Global Water owns and operates regulated water and wastewater utilities and is one of the world’s leading innovators in Total Water Management. Through our investment in people, processes, and technology, Global Water utilities have become some of the most automated and efficient operations in the industry. Now through its investment in the technology business, FATHOM™, our utilities and customers can finally access state-of-the-art integrated technology solutions that save MONEY, TIME, AND WATER.